Skip to main content

Dad. Dude. Librarian
Welcome to my corner of the web.
It may be dusty and less than tidy but it's mine.

matt-phillips.com

twitter.com/mwphillips75

flickr.com/photos/mwphillips75/

 

Post Holiday eBook Clinics Wrap Up

3 min read

I wrapped up another round of eBook clinics last night. The attendance more than DOUBLED from the pre Christmas eBook clinics. The total number of people who came to the clinics this round was 213. In Nov/Dec it was 98.

When we scheduled this round of eBook clinics I knew a lot of people would be getting eReaders/tablets over the holidays. I had no idea that the number nearly doubled across the country. I’m glad we scheduled this round of eBook clinics. With so many people getting a new digital reading device there was a new segment of our population that needed help using our digital collection.

Learning to use our OverDrive collection was the main reason people attended the sessions. We covered the basics of using the collection by checking out books in the Kindle and ePub formats and an audiobook. After checking out each format I loaded the title on a device. During the process I discussed some of the differences between formats (Kindle/ePub, WMA/MP3) and why they matter. I informed everyone about the software many of them would need to use the collection – Adobe Digital Editions (ePub eBooks), OverDrive Media Console (audiobooks) – and the Adobe ID that is also required for many devices. I placed a hold and told everyone about the 72 hour window of claiming that hold. We went through the ‘My Account’ features explaining what each one does and why they are useful. It was a very quick demo with a lot of information.

One of the things I stressed at each session was the dependence we have on publishers. I told the attendees about the restrictions some publishers invoke and how two big publishers don’t let any library lend their eBooks. We talked about the reason why they had to place holds on digital content that should be available to download at anytime. Digital Rights Management was explained as well as possible.

Questions from the attendees were welcome at any time during the demonstration. There were many and sometimes other people jumped in to help answer them. It was great.

The entire demonstration of our collection including the discussion about publishers and DRM usually took a little over an hour. After that, people who had device issues had the opportunity to ask me (or the branch staff) questions and hopefully get their questions answered. Many people took advantage of this. Most people left after the initial demo/discussion.

It was a good experience and I’m starting to schedule monthly eBook clinics for our clusters. These will start in March.

The vast majority of people who came out were 50+ with most being 60+. They were all eager to learn. I hope I helped raise their comfort level with the library, our digital collection and their device(s).

 

My eBook Clinic Experience

3 min read

I wrapped up my first round of eBook Clinics last night and it has been quite the experience. I went to all of the libraries in my library system (8) and over the past 4 weeks to try and help people in my community learn more about eBooks, eReaders and our digital collection. I think it was pretty successful.

98 people attended the 8 sessions. The attendance varied by location, 27 was the most and 3 was the fewest. The people that attended were mostly retirees. There were some younger people and I even had one father and son (5th or 6th grade) attend at one location. Some had devices, most were looking to buy one.

The people with devices asked a lot of questions about how to use our digital collection. I was able to help most of them become more comfortable with the process of browsing the collection, checking something out and getting it on their device. I also did a bit of troubleshooting.

The people looking to buy a device were looking to learn more about the different devices available. We spent a lot of time talking about the difference between eReaders and tablets. We discussed Kindles, Nooks and the other options. There was a lot of talk about how Kindles are different from other eReaders.We adapted some information from here into a handout that I think was kinda helpful for people looking to buy a device.

We also talked about how our digital collection is controlled in large part by the publishers. Many of the people who attended the clinics had no idea that we are limited in what we can purchase and provide to them. I hope I was able to explain (nicely?) that there will be some titles that we will be unable to provide no matter what. Why? Because the publishers won’t let us. I got the impression they understood this and accepted that we are trying to provide the best collection possible.

It was a good experience! I enjoy getting out of the office, visiting our libraries, seeing some friends and meeting new people. It's also good to be able to help demystify something for people. I'm not an expert but I know enough to help most of the people who attended the eBook clinics.

I’ve got a post Christmas round of eBook clinics scheduled for January/February and will start preparing for it very soon…like today.

 

Class

2 min read

[caption id="" align="alignleft" width="240" caption="Computer lab before class"]Computer Lab before class[/caption]

I taught a class today that we call "Working with Windows". It's a basic class that is designed to teach people the basics of working with a computer. We cover opening programs (Word), saving files, deleting files, copying/pasting, right-clicking and using the internet.    These are things that I, you, most people who use a computer a lot do without thinking.  But to the people who take this class the things we cover are completely new and a little intimidating.  Luckily I had a very responsive group and everyone was asking questions and generally enjoying themselves.  It was more like a two hour convesation than a "class".  

I haven't taught this class in over a year and I was a little nervous about it.  I'm always a bit nervous before teaching a class but like Tony Bennett (or was it Frank Sinatra) said "If you're not a little nervous before a performance you don't care."  

I usually teach one of our program specific classes (Word, Excel, Publisher) and have somehow "gotten out of" teaching this class.  Those classes are pretty easy to teach.  You focus on a few specific aspects of a program and tell the class how to do it.  With this class there is sooo much you can discuss.  I'm very grateful to my friends who wrote up the lesson plan as something to go by.  I pretty much used the plan as a jumping off point.  

I may have to teach a few more of these basic classes.  It's fantastic to see a room full of adults learn something new, watch them grasp the concept and get excited about what they just learned!  

[caption id="" align="alignright" width="240" caption="Computer lab before class"]Computer lab before class[/caption]